SCAPE is a consultancy firm with an enormous amount of knowledge and experience Belco

SCAPE

Today's e-commerce environment will be outdated next week. This is part of the charm of e-commerce with all its rapid digital developments, but it can also be quite tiring at times. In order not to lag behind and not be overtaken by your competition, you must continuously develop. They call it 'a digital advantage' at SCAPE, experts in the field of e-commerce.

Below we discuss what SCAPE does for customers and what the benefits are. As a proud partner of SCAPE, we also explain to you how you can connect your webshop to Belco to make your e-commerce environment even smarter.

SCAPE in short

SCAPE is a consultancy firm with a lot of knowledge and experience in the field of e-commerce. Together with companies, they devise solutions to design e-commerce environments smarter and more profitable. They have set up a special step-by-step plan for this that has proven itself to be very effective over the years. Within the Headstart Model, as an e-commerce organization you go through different phases: from analyzes and market scans to digital strategies and software selection and implementations. You can also zoom in on one of these phases. In addition, you will be actively coached by experts and new ideas will be developed together.

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Advantages

1. Specialist knowledge

You can safely call SCAPE an expert in the field of e-commerce. In addition to a lot of knowledge and experience in platform selections, order management, CRM, conversion and privacy, they also have many interesting partners and they know exactly which software or solution suits you best.

2. Step by Step: Headstart Model

This model, in which the customer is included from A to Z in a digital transformation process, has proven itself to be very effective over the years. By working in a very clear and structured manner, we gradually work towards an efficient and profitable e-commerce environment.

3. Short lines

Responding intelligently to changes and being able to solve problems quickly are essential prerequisites for success in e-commerce. At SCAPE the lines of communication are short and there is always an expert ready to help you.

Linking Belco to E-Commerce

Just like SCAPE, we at Belco are always looking for solutions to make your e-commerce environment smarter - that's why we like to work together as partners. With Belco software you run your entire customer service in one system. All channels, from telephone, email to social media, end up in the same shared inbox. Plus all available customer information is immediately loaded into the system.

You can link Belco to your webshop by going to Shops in the Belco menu and clicking on 'Add shop'. You can read exactly how this workshere. Do you still need help with this or is something going wrong? Contact us, we are happy to help you!

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have everything you need to successfully run your customer service in one system – very easy.

Customer satisfaction

We make customer satisfaction a household name. Our mission is to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for more than 750 online stores from 200 e-commerce companies. Choose from one of our very complete standard packages or develop a tailor-made solution together with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution: that is what we are good at. In addition, you can always ask us anything and we will be happy to help you if you can't figure it out yourself.