WooCommerce

To successfully run an online store, you know better than anyone the importance of professional and friendly customer service. But that is not always easy: customer questions are flying around your ears. Belco has found a smart solution for this. By linking WooCommerce to Belco with the WooCommerce API and then adding all your communication channels in Belco, you create one customer service environment where all your customer questions can be received and handled - an oasis of overview and tranquility.

Is it difficult to connect WooCommerce to Belco? Luckily not! With the handy Woocommerce plug-in you can connect your shop to Belco in a few steps. You do this by going to Shops in the Belco menu and clicking on 'Add shop'.

You can read exactly how this workshere. Do you still need help with this or is something going wrong? Contact us, we are happy to help you!

Linking WooCommerce to Belco has a number of interesting advantages. Below we explain 3 of them.

1. Customer card

When you link WooCommerce to Belco, all available customer data is automatically loaded from WooCommerce into Belco. These appear on the so-called 'customer card' that appears when a customer contacts you. In addition to the customer's contact details, you can even view the order history. This way you have all the information at hand to help your customer quickly and effectively.

2. Link external parties

In addition to WooCommerce, you can also link other parties to Belco, such as bol.com or other external sales channels. All communication then enters Belco.

3. Create teams

You can easily create teams in Belco, each with their own inbox. Consider, for example, a team for returns, complaints or general information.

Curious about how Belco works in practice? Try Belco for free for 2 weeks: without obligation and it stops automatically after 2 weeks.