Magento 2

When you run one or more web shops, you know better than anyone that you will receive questions, emails and telephone calls. To ensure that these all arrive and can be handled at one central point, use Belco software. Because many of our customers use Magento 2, we have developed a plug-in that allows you to easily connect your Magento 2 webshop to Belco's software.

Is it difficult to connect Magento 2 to Belco? No! With the handy Magento 2 plug-in, this only takes 5 minutes and the last 3 months of customer data are automatically loaded into Belco. Do you still need help with this? Contact us, we are happy to help you!

Linking your Magento 2 webshop to Belco has a number of major advantages. Below we explain 3 of them.

1. View customer data

The most important customer data is loaded automatically. You can look up this information yourself, but they also appear on the screen when the customer contacts you. You immediately see the customer's name, email address, his or her telephone number and even the location. This way you always have the customer's most important information at hand and you can help the customer quickly.

2. Order history

You can also immediately see what the customer has previously ordered and when. So you don't have to ask your customer for an order number and you can easily view the status of an order.

3. Add channels

When your Magento 2 webshop is linked to Belco, you can add different channels. By channels we mean all places from which the customer communicates with you, such as: e-mail, telephone and live chat, but also: WhatsApp, bol.com and Facebook Messenger. When

you add the channels, all communication from those channels enters directly into Belco and is immediately linked to the good customer.

Curious about how Belco works in practice? Try Belco for free for 2 weeks: without obligation and it stops automatically after 2 weeks.